CASE STUDY · CLIENT PROJECT · TRANSITION INTO DIRECT CLIENT OWNERSHIP

CVMBL.ca

Early client communication & account management

Client-facingproject ownership
Accountmanagement exposure
Transitionfrom dev to PM

A transition point in my career

CVMBL.ca was an important step in moving from technical execution toward direct client communication. The project involved project and account-management responsibilities rather than only implementation.

My role

I handled direct client communication, coordinated project needs and helped translate client expectations into work for the delivery team.

01Client conversation
02Clarify requirements
03Coordinate team
04Track progress
05Communicate decisions
06Follow through

Why it matters

This kind of work built the foundation for the discovery and stakeholder responsibilities I now use across larger engagements.