HYBRID · 5 chapters · CHAPTER 02

Tailoring the Delivery Model

Design the operating model before the project designs itself

Chapter 02 of 5Read as a practical lesson

Tailoring starts with context

Tailoring means deliberately adapting governance, planning, documentation, decision rights and delivery practices to the work. It is not permission to remove controls without understanding why they exist.

Assess five dimensions

QuestionPractical answer
UncertaintyHow much do we know about the solution?
ChangeHow often are requirements likely to move?
RiskWhat happens if we get it wrong?
ConstraintsWhat cannot move — date, compliance, contract, architecture?
FeedbackHow quickly can users or stakeholders evaluate the work?

Make the interfaces explicit

Hybrid projects fail when the predictive and adaptive parts are disconnected. Define how a sprint output enters the release process, who approves changes, how dependencies are tracked, and which milestones are non-negotiable.