LEARNING · PRACTICE · INDUSTRY READINESS

A structured path from zero to job-ready.

This is not a collection of disconnected notes. The curriculum is designed as a progression: understand the business problem, define the work, deliver it, communicate decisions, and evaluate outcomes. Every chapter has concepts, practical application and a piece of proof-of-work.

THE LEARNING SYSTEM

Don't just finish lessons. Build capability.

Each topic moves through four levels. Learn gives you the mental model. Apply puts it into a realistic scenario. Produce creates an artifact. Explain makes sure you can defend your thinking in a meeting or interview.

MASTER TABLE OF CONTENTS

The complete learning path

Follow this order if you are starting from zero. You can still jump into an individual chapter, but the sequence is deliberate: each phase prepares you for the next.

PHASE 1

Foundation: think like a BA

Build the core BA skill: understand the business problem, discover what is really happening, turn needs into buildable requirements, and evaluate whether the solution created value.

01
What Business Analysis Actually Does

Problem vs solution • BA mindset • value and outcomes • BA responsibilities • BA vs PM/Product/Developer

02
Problem Framing & Business Need

Problem statements • business objectives • root cause • assumptions • evidence • scope of the problem

03
Stakeholders & Stakeholder Strategy

Stakeholder identification • influence/interest • roles • needs • engagement strategy • conflicts

04
Elicitation: How to Discover What People Actually Need

Interviews • workshops • observation • document analysis • questioning • active listening • elicitation planning

05
Requirements: From Need to Buildable Detail

Business/stakeholder/solution requirements • functional/non-functional • constraints • assumptions • dependencies • acceptance criteria

06
Process Mapping & Business Process Thinking

AS-IS • TO-BE • flowcharts • swimlanes • decisions • handoffs • bottlenecks • process improvement

07
Prioritization, Validation & Traceability

Prioritization • MoSCoW • validation • requirement quality • traceability • change impact

08
Solution Evaluation & Benefits

Acceptance • outcome measurement • KPIs • benefits realization • adoption • feedback • continuous improvement

Open the full Business Analysis path →
PHASE 2

Delivery: plan and control work

Learn to turn an approved objective into controlled delivery: initiation, scope, WBS, schedule, cost, quality, risk, communication, execution and closure.

01
How Project Management Fits Together

Projects vs operations • value delivery • lifecycle • constraints • tailoring • PM role • delivery environment

02
Initiation, Business Case & Project Charter

Business case • feasibility • objectives • success criteria • charter • assumptions • high-level stakeholders

03
Scope, Requirements & the WBS

Scope boundary • deliverables • acceptance • decomposition • WBS • work packages • scope creep

04
Schedule, Dependencies & the Critical Path

Activities • dependencies • sequencing • milestones • critical path • float • schedule risk

05
Cost, Quality & Earned Value Thinking

Budget • estimates • cost baseline • quality planning • variance • EV/PV/AC • CPI/SPI

06
Risk, Issues, Assumptions & Change

Risk identification • probability/impact • responses • RAID • issues • change control • escalation

07
Stakeholders, Team & Communication

Stakeholder engagement • team roles • communication planning • status reporting • conflict • escalation

08
Delivery, Closure & Learning

Readiness • UAT • go-live • handover • closure • lessons learned • benefits review

Open the full Project Management path →
PHASE 3

Agile: deliver through feedback

Understand Agile as a delivery system built around value, feedback, small increments, transparency and adaptation — not simply ceremonies.

01
Agile: What It Really Changes

Agile values • empiricism • feedback • uncertainty • incremental delivery • collaboration • customer value

02
Product Vision & Backlog Thinking

Product vision • goals • outcomes • backlog • ordering • value • MVP • discovery

03
User Stories & Acceptance Criteria

User story structure • personas • value • acceptance criteria • examples • edge cases • INVEST

04
Sprints, Planning & Incremental Delivery

Sprint goal • planning • capacity • refinement • increment • Definition of Done

05
Scrum Roles, Events & Accountability

Product Owner • Scrum Master • Developers • Sprint Planning • Daily Scrum • Review • Retrospective

06
Estimation, Prioritization & Capacity

Relative estimation • story points • planning poker • capacity • prioritization • uncertainty

07
Feedback, Metrics & Continuous Improvement

Product metrics • delivery metrics • flow • velocity • feedback • retrospectives • experiments

Open the full Agile Delivery path →
PHASE 4

Consulting: advise and communicate

Build the consulting layer: discover the real problem, challenge assumptions respectfully, compare options, make scope/commercials clear and help clients make decisions.

01
Client Discovery

Discovery structure • business context • goals • pain points • current state • questioning • evidence

02
Request vs Problem

Requested solution • underlying need • root cause • evidence • challenge assumptions • reframing

03
Solution Options & Trade-offs

Options • feasibility • effort • cost • risk • scalability • trade-offs • recommendation

04
Scope, Estimates & Commercial Conversations

Scope boundary • assumptions • estimates • dependencies • pricing logic • change requests • negotiation

05
Client Communication & Decision Making

Executive updates • status • decisions • risks • escalation • demos • approvals • expectation management

Open the full Client Strategy & Consulting path →
PHASE 5

Hybrid: tailor the operating model

Learn to design a delivery model around the nature of the work: predictive control where certainty matters and iterative learning where uncertainty is high.

01
Why Hybrid Exists

Predictive vs iterative • uncertainty • complexity • compliance • fixed dates • tailoring

02
Tailoring the Delivery Model

Workstream design • lifecycle choices • governance • decision rights • cadence • tailoring principles

03
Governance in a Hybrid Project

Controls • baselines • approvals • review gates • reporting • change • decision forums

04
Hybrid Planning & Dependencies

Integrated planning • interfaces • dependencies • milestones • release planning • uncertainty

05
A Practical Hybrid Example

eCommerce transformation • fixed launch • iterative UX • migration • governance • learning

Open the full Hybrid Delivery path →
INDUSTRY-READY GATES

What “ready” means at each stage.

Progress is based on what you can do, not how many videos you watched.

GATE 01

Analyse

Take a vague business problem, identify stakeholders, ask useful questions and frame the real need.

GATE 02

Define

Produce requirements, process maps, acceptance criteria and a traceable scope that another person can understand.

GATE 03

Deliver

Turn the defined work into a plan, manage risks and dependencies, coordinate people and communicate status.

GATE 04

Advise

Compare options, explain trade-offs, challenge assumptions and make a decision-ready recommendation to a client.

NEXT TRACKS · COMING SOON

Specialist skills will be added when the curriculum is ready.

These stay intentionally separate from the core BA/PM path. Each will be built from fundamentals to practical work rather than as a tool-tour.

COMING SOON

Shopify

Storefront foundations, Liquid, theme architecture, sections, snippets, metafields, apps, integrations, performance and real-world eCommerce builds.

COMING SOON

SQL

Database thinking, querying, filtering, aggregation, joins, subqueries, analysis patterns and business-question-driven practice.

COMING SOON

Power BI

Data preparation, modelling, relationships, DAX fundamentals, KPI design, dashboards and decision-focused storytelling.

COMING SOON

Excel

Practical analysis, formulas, lookups, PivotTables, cleaning, reporting and workplace-ready workflows.

FIELD NOTES

Shorter lessons from real delivery.

These are deliberately different from the curriculum: practical judgment, patterns and lessons that are easier to understand after seeing the structured concepts.

REFERENCE FRAMEWORKS

Learn here. Verify at the source.

The curriculum is written for practical learning. When a formal framework matters, verify the definition against the authoritative source.

Want the professional snapshot?See the recruiter page or download the current two-page resume.